Last Updated: [JULY 2023]

At Major Properties LLC (“we,” “our,” or “us”), we value our clients and strive to provide exceptional services. This Cancellation & Replacement Policy outlines the terms and conditions for canceling our services and seeking replacements for specific situations. By engaging with us and using our services, you agree to the terms of this policy.

1. Cancellation of Services:

a. Property Transactions:
If you wish to cancel a property transaction service (e.g., property buying, selling, or rental), please notify us as soon as possible. However, please note that some services may be non-cancellable once initiated due to the legal and contractual obligations involved in real estate transactions.

b. Consultancy Services:
For management consultancy, corporate services, and visa processing services, you may cancel the service at any time before its completion. If any expenses or costs have been incurred during the service delivery, they may be deducted from any applicable refund.

c. Vacation Home Rentals:
If you need to cancel a vacation home rental booking, please refer to the specific terms and conditions outlined in the rental agreement or reservation confirmation. Different properties may have varying cancellation policies, and the applicable terms will be communicated to you before the booking is confirmed.

2. Replacement of Services:

a. Property Transactions:
In the unlikely event that there is a need to replace a service provider during the course of a property transaction (e.g., a change in real estate agent or lawyer), Major Properties LLC will promptly provide a suitable replacement professional to ensure the seamless continuation of the transaction.

b. Other Services:
For management consultancy, corporate services, and other services, we will strive to provide suitable replacements in the event of unforeseen circumstances or any other issues that may necessitate a change in personnel or service provider.

3. How to Request Cancellation or Replacement:

a. Contact Us:
To request the cancellation of services or seek a replacement, please contact our customer support team via email at info@major-properties.com or phone at +971 4 547 1046. Provide your name, contact information, details of the service, and a reason for the request.

b. Processing Time:
We will process your cancellation or replacement request as soon as possible and aim to provide suitable resolutions promptly.

4. Refunds for Cancellation:

a. Property Transactions:
For property transactions, any refunds for cancelled services will be evaluated on a case-by-case basis, considering the stage of the transaction and any costs incurred up to that point.

b. Other Services:
For consultancy services, corporate services, and other services, refunds, if applicable, will be processed according to our Refund/Return Policy.

5. Changes to the Policy:

We reserve the right to update or modify this Cancellation & Replacement Policy at any time without prior notice. The revised policy will be posted on our website with the effective date.

6. Contact Us:

If you have any questions or concerns regarding our Cancellation & Replacement Policy or need assistance with a cancellation or replacement request, please contact us at:

Major Properties LLC
Fairmont Dubai Office Tower, 717
Fairmont Hotel
Sheikh Zayed Road
Dubai, UAE
Email: info@major-properties.com
Phone: +971 4 547 1046

By engaging with our services, you agree to abide by this Cancellation & Replacement Policy. Please read this policy carefully and review it regularly for updates.